Ace365 com Terms & Conditions — Full Terms of Use and Policies

Ace365 com (hereinafter referred to as "the Platform" or "we") is an online betting and casino service operated through the domain ace365com.net. These terms and conditions constitute a legally binding agreement between the Platform and its members.

By accessing, browsing, or registering on ace365 com, you ("member" or "user") agree to these terms and conditions in full. These terms may be updated from time to time, and members will be notified of any changes.

These Terms & Conditions are written in Bengali. In the event of any discrepancy in translation or interpretation, the Bengali version shall prevail.

To become a member of ace365 com, you must complete the registration process. All information provided at the time of registration must be accurate, complete, and up to date.

• Single Account Policy: Only one account per person, household, or device is permitted.
• Accurate Information: Your name, date of birth, phone number, and payment details must all be accurate and complete.
• Account Transfer: Selling, transferring, or giving your account to another person is strictly prohibited.
• Password Security: It is the member's responsibility to keep their account password confidential and to change it regularly.
• Account Sharing: If multiple individuals are found using a single account, ace365 com reserves the right to close it.

Ace365 com strictly enforces an 18+ policy. No person under the age of 18 is permitted to use this platform.

• Age verification is mandatory at the time of registration.
• Providing a false age will result in immediate account termination.
• Ace365 com may request proof of age at any time.
• Residents of certain countries or regions may not be eligible due to local laws.

By registering on ace365 com, you confirm that you are 18 years of age or older and that online betting is lawful in your place of residence.

Ace365 com follows a KYC (Know Your Customer) process to prevent money laundering and fraud. Any member may be asked to verify their identity.

Withdrawals of large amounts may be held until KYC verification is complete. ace365 com aims to complete KYC verification within 72 hours.

To make a deposit on ace365 com, log in to your account and go to the payment section. Deposits can be made using the following methods:

• Mobile Pay: Direct transfer from a personal Mobile Pay account.
• Nagad: Nagad Personal or Merchant account.
• Rocket: DBBL Rocket mobile banking.
• Bank Transfer: Directly from a bank account.
• USDT/Crypto: To the designated wallet address.

The minimum deposit amount is listed on the ace365 com payments page and is subject to change. Deposits are generally credited to your account instantly.

The following conditions apply when withdrawing funds from ace365 com:

• Withdrawals can only be processed to the same payment method used for the deposit.
• Withdrawals may be held until KYC verification is complete.
• Wagering requirements must be met before a bonus balance can be withdrawn.
• Ace365 com reserves the right to hold withdrawals pending investigation in cases of suspicious activity.
• Processing times: Mobile Pay/Nagad 15 minutes, bank transfer 1–2 business days.

Ace365 com offers a variety of bonuses — welcome bonuses, reload bonuses, free spins, cashback, and more. Specific terms and conditions apply to each bonus.

• Wagering Requirement: Each bonus carries specific wagering requirements (e.g., 10x, 20x). Bonus balances cannot be withdrawn until these requirements have been met.
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• Single Use: Each bonus promotion can only be used once per account.
• Bonus Abuse: Creating unusual betting patterns to farm bonuses will result in the bonus being voided.

The betting rules at ace365 com are outlined below. These rules apply to all forms of betting — Sports, Live, and Casino.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Odds Changes: ace365 com reserves the right to change odds at any time. The odds at the time a bet is placed are final.
• Event Cancellation: If an event is cancelled, the stake for that bet will be refunded.
• Technical Errors: ace365 com reserves the right to void any bets placed at incorrect odds due to a system error.
• Maximum Bet Limit: ace365 com sets the maximum bet limit for each market, and this is subject to change.
• Live Betting: If you are disconnected during live betting, the last confirmed bet will remain valid.

The following activities are strictly prohibited on ace365 com. Violations may result in account termination and balance forfeiture:

• Creating or using multiple accounts.
• Using a false identity or providing inaccurate information.
• Participating in match fixing or result manipulation.
• Placing bets using software, bots, or automated systems.
• Attempting to hack or gain unauthorised access to ace365 com's systems.
• Money laundering or use of illegally obtained funds.
• Deliberately exploiting technical errors or glitches on the platform.
• Harassing, threatening, or discriminating against other members.

Ace365 com may suspend or close an account without prior notice for any of the following reasons:

• Any breach of these Terms & Conditions.
• Suspected fraud or money laundering.
• Providing false information.
• If multiple accounts are found.
• Participation in prohibited activities.

Members may also close their account at any time by contacting the support team. Any outstanding balance can be withdrawn prior to closure, provided no terms have been violated.

Ace365 com is fully committed to protecting the privacy of members' personal data. For our detailed policies on data collection, storage, and use, please visit our Privacy Policy View page.

In summary, ace365 com uses your information for the following purposes:

• For account management and identity verification.
• For payment processing and fraud prevention purposes.
• To provide customer support.
• To fulfil legal and regulatory obligations.
• To inform you of relevant promotions and offers (with member consent).

Ace365 com will not be held liable in the following circumstances:

• Bets lost or missed due to internet disconnection.
• Loss resulting from a member's own negligence or error.
• Errors caused by third-party software or services.
• If service is disrupted due to natural disasters, cyberattacks, or other force majeure events.
• Losses resulting from a security breach on the member's own device or network.

Ace365 com always strives to maintain maximum uptime, but brief interruptions may occur due to maintenance or technical issues. Members will be notified in advance of any such interruptions.

Ace365 com reserves the right to update these Terms & Conditions at any time. When changes are made:

• Members will be notified by email or SMS before any significant changes take effect.
• Updated terms will be published on the ace365 com website.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If a member does not agree to the updated terms, they will have the option to close their account.

For any questions or complaints regarding the terms and conditions, please contact the ace365 com support team:

• Email: support@ace365com.net
• Live Chat: 24/7 live chat support is available once you log in to ace365 com.
• Help Center: Help Center A detailed guide is available on the page.

After a complaint is submitted, ace365 com will endeavour to provide an initial response within 48 hours. Complex cases may take up to 7 business days to resolve.